Support

Answers to common questions. Still stuck? Email is always open.

Frequently asked questions

Why does the app show the wrong status for my flight?
Flight status depends on data from ADS-B radar networks and airline schedule providers. For most commercial flights on major carriers, the data is accurate within a few minutes. For regional, charter, or domestic flights on smaller airlines — especially in regions with limited ADS-B coverage — data may be delayed or missing. This is a limitation of the underlying data sources, not Vayu itself.
My flight shows "Landed" but it hasn't arrived yet.
This can happen if the scheduled arrival time has passed and live ADS-B data is no longer available (the plane is on the ground or out of coverage). Vayu uses a combination of live position data and schedule information to determine status, and falls back to schedule-based inference when live data expires. If this causes confusion, check the airline's app or airport arrivals board for ground truth.
Why can't I find my flight number?
Enter the operating carrier's flight number, not a codeshare. For example, if you're on a United flight operated by Lufthansa, search for the Lufthansa number (LH___), not the United codeshare (UA___). Also make sure you're searching on the correct date — Vayu always looks up today's flights by default.
Does the app track cargo or private flights?
Vayu is designed for scheduled commercial passenger flights. Some cargo carriers are supported if they appear in the AeroDataBox schedule database. Private jets and general aviation are not supported.
Why isn't the Dynamic Island updating? (iOS)
The Live Activity needs to be enabled before the flight departs. Toggle "Live Status" on the flight tracking screen. iOS Live Activities require an internet connection to receive push updates and will stop if the system terminates them (usually after 8 hours). For best results, keep the app in the foreground or background — don't force-quit it.
Is the website the same as the app?
The website provides the core flight lookup — status, route map, times, gates and delay. The app adds Live Activities (Dynamic Island and Lock Screen), push notifications for departure and landing, continuous live tracking updates, and your history and favourites. The app is the full experience.
Is Vayu free?
Yes. No ads, no paywall, no subscription, no account. The flight data powering Vayu costs money to run — if the app has been useful to you, a coffee is always appreciated but never required.
What data does Vayu collect about me?
Nothing. Vayu has no account, no analytics, and no advertising SDK. Flight numbers you search are stored locally on your device only and are never transmitted to us. See the Privacy Policy for full details.

Get in touch

If your question isn't answered above, or you've found a bug, email works best. I read everything.

raayu.labs@gmail.com
Usually responded to within 24–48 hours